Welcome to Authenticspicy. We want every customer to be fully satisfied with their purchase. If something goes wrong, our Happy Return policy is here to help you.
🎯 Return Eligibility
You can request a return or replacement if:
- You received a wrong product
- The product is damaged during delivery
- There is a quality issue or defect
⏱ Return Timeframe
- Return request must be made within 3–7 days after receiving the product
- Requests after this period may not be accepted
📦 Condition for Return
To be eligible for return:
- Product must be unused
- Original packaging should be intact
- Proof of purchase is required
🔄 Replacement Process
Once your return is approved:
- We will replace the product OR
- Offer a refund (if applicable)
🚫 Non-Returnable Items
Some items may not be eligible for return:
- Used or opened food/spice items
- Products damaged due to customer misuse
- Items without original packaging
📞 How to Request a Return
To start a return, contact our support team with:
- Order number
- Product details
- Reason for return
- Photos (if damaged or wrong item received)
💬 Customer Support
We are always here to help you resolve any issue quickly and fairly.
🌐 Website: Authenticspicy